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Elena El artist | ||
about the artist media exhibitions prints on canvas photo gallery commissions return policy contact ![]() |
Return policy (on original paintings only): Once you have purchased my original painting, picked it up from the studio or had it delivered to you, you have 7 (seven) days to make sure you are happy with it. If you are not satisfied with your purchase of my original painting, you can return it within 7 (seven) days for a full refund. I require a receipt as a proof of purchase. Once I receive the painting back, in the condition that it was purchased, I will proceed with a refund. Return shipping fees are at you expense and the painting must be returned in its original condition. I do NOT offer returns, refunds or exchanges on: - Commission paintings - Canvas prints - Postcards - Gift certificates - Shipping fees - Original paintings that returned not in their original condition, damaged or missing parts for reasons not due to my error - Original paintings that are returned more than 7 (seven) days after delivery ![]() |